We are pleased to inform you that we obtained the Trusted Shops seal of approval, which offers our Lavenusori's en Lavenusora's even more security and a better shopping experience in our online store. Trusted Shops is a leading German trustmark for online stores across the European Union.

We at Lavenus are proud that we can offer you this security!

This is what our Trusted Shops trustmark means to you:

- Excellent service
- Buyer protection up to €20.000
- Guaranteed real customer reviews

Quality Control by Independent Experts

Lavenus has been awarded the Trusted Shops trustmark because we meet the Trusted Shops quality criteria. Compliance with the criteria is rigorously reviewed by independent experts who assess our performance in the areas of data protection, costs and payment as well as customer service.

Learn more about the Trusted Shops quality criteria here.

Consumer Protection

More and more people use the Internet to shop. In most cases, this is quick and convenient, but it can also involve risks: sometimes your purchase never shows up, or an online store becomes insolvent. If something like that happens, Trusted Shop’s buyer protection offers security by covering up to €20,000 per purchase.

Here you can find out more about Trusted Shops buyer protection.

Verified Customer Reviews

Usually, online web reviews are unreliable because they can be written by people who aren’t actually real customers. That’s why Trusted Shops makes sure to verify that every review is written by someone who has actually used the product. If you haven’t actually purchased something, you can’t submit a rating. For extra security, a rating team does also checks the authenticity of the customer ratings. So you can be sure that you only read carefully checked and genuine reviews.

You can view all genuine reviews on the Trusted Shops website and share your opinion with us there once you’ve shopped at Lavenus.

We look forward to hearing from you!