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Delivery in the Netherlands can be expected within 2 working days after the date of dispatch. Delivery in other European countries can take around 6 working days and to the rest of the world 6 or more working days. Estimated delivery times are a guide. A track and trace number is available for all orders for more specific information on delivery times. Please note that Lavenus is not responsible for any delays caused by destination customs clearance processes.
Please note that during sales periods delivery can take longer than usual.
Shipments within the Netherlands and Belgium are handled by PostNL. International shipments are handled by DHL and UPS. Additionally, we will send you an email the moment your shipment is handed over to shipping provider. They will provide you with a tracking number so you can follow your shipment throughout its journey.
For shipments outside Europe it may happen that a package will be kept at customs for inspection. Unfortunately, the inspection could take up to 30 days to send the package forward to the delivery address. Please let us know if you haven’t received your package after the customs clearance time. After those 30 days, we will start an investigation on your shipment.